# Twiggy Bank: process map health

Score: **81 / 100**, across 24 processes in 35 areas.

## Processes have a flow: 58%

14 of 24 processes have a process flow

- Run campaigns
- Onboard customers
- Perform third-line support
- Recover debt
- Prevent fraud
- Report to regulators
- Onboard employees
- Develop people
- Manage finance
- Buy and manage suppliers

## Someone owns each process: 92%

22 of 24 have an owner, theirs or their area's

- Manage finance
- Buy and manage suppliers

## Processes say what they are: 83%

20 of 24 have a description

- Perform third-line support
- Recover debt
- Manage finance
- Buy and manage suppliers

## Named as work done (verb and object): 100%

Every name is work done

## Even, sensible structure: 63%

7 things to even out

- Originate loans: groups a single process: fold it into the area above, or add its siblings
- Service accounts: groups a single process: fold it into the area above, or add its siblings
- Handle complaints: groups a single process: fold it into the area above, or add its siblings
- Run technology: groups a single process: fold it into the area above, or add its siblings
- Manage finance: an enterprise process with nothing in it yet
- Buy and manage suppliers: an enterprise process with nothing in it yet
- Acquire customers: its processes sit between 2 and 4 levels deep: even them out

## Nothing twice: 100%

No duplicates

## Processes are connected: 100%

14 of 14 modelled processes hand over to or connect with another

Generated by Twiggy Modeller from the shared demo.